财照 · WealthSnap 支持

遇到问题 · 想反馈 · 或有想法

联系方式

请在邮件里包含:

  • 你的设备型号和 iOS 版本
  • WealthSnap 版本(Settings → 版本)
  • 具体现象 · 截图更好

我会在能力范围内尽快回复。这是一个个人开发的应用 · 请理解可能不能立即处理。

常见问题

数据存在哪里 · 会丢吗

所有数据存在你手机本地的 SwiftData 数据库。卸载 App 会全部删除。建议定期通过 Settings → 数据 → 导出 备份一份 JSON 文件。

AI 用不了怎么办

请检查:

  • Settings → AI 配置里 API Key 是否正确
  • 该服务商的 API 是否欠费或到期
  • 网络是否能访问该服务商的 endpoint

WealthSnap 只是把请求转发给你配置的服务商 · 我们无法看到或干预中间过程。

升级后数据丢了

一般不会。极少数情况下 iOS 数据库 schema 变化会触发数据重置。我建议在应用稳定使用后定期导出 JSON 备份。

如何切换语言

Settings → 语言 → 跳转到系统设置 → WealthSnap → 首选语言 → 选择中文或 English。

支持家庭共享 / 多设备同步吗

目前不支持。设计初衷是"本地为先 · 数据不出手机"。跨设备的方案是 Settings → 数据 → 导出 · 手动传到另一台设备 · 再导入。

© 2026 xunwang · WealthSnap

WealthSnap Support

Got a bug, feedback, or an idea

Contact

Please include:

  • Your device model and iOS version
  • WealthSnap version (Settings → Version)
  • What you're seeing — screenshots help a lot

I'll do my best to reply. WealthSnap is developed by a single person, so responses may not be immediate — thanks for your patience.

FAQ

Where does my data live? Can I lose it?

Everything is stored in a local SwiftData database on your phone. Uninstalling the app deletes it. I recommend periodically exporting a JSON backup via Settings → Data → Export.

The AI won't work

Check:

  • Your API key in Settings → AI Configuration
  • Whether your AI provider account is out of credits or expired
  • Whether the network can reach the provider endpoint

WealthSnap only forwards your request to the provider you configured. We can't see or intervene.

My data was reset after an update

This can happen in rare cases when the underlying database schema changes. Export a JSON backup periodically once you've settled into using the app.

How do I switch language?

Settings → Language → Opens system settings → WealthSnap → Preferred Language → pick English or 中文.

Family sharing / multi-device sync?

Not supported. The design principle is "local-first — data never leaves your phone." For moving to a new device: Settings → Data → Export a JSON, then Import on the new device.